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ONECLICKTIRES.COM FAQs

I’m not sure what to buy. How can I talk to a tire expert?

We get it, sometimes talking to a person is easier. Give us a call 9am-5pm EST 866-821-0525

Help me understand more about tires:

Click here for basic tire knowledge

My tires are on rebate. Where do I get the rebate form?

See our specials page for all current offers:

Help me choose my tire:

Fill out the info in the tire finder tool to see what tires are available for your vehicle: If you need further help picking a tire feel free to give us a call 9am-5pm EST 866-821-0525

SHIPPING / DELIVERY

When will my tires ship out?

All orders placed by noon Eastern time (Monday-Friday) will ship out the same day.

When I will receive my tires?

Once you place your order it is usually shipped out that day. Shipping times vary depending on where the tires are being shipped but tracking numbers are provided on each order and email updated from FedEx are sent to the email address you provided on the order. Track your order here

Do you ship tires out of the country?

At this time we only ship orders in the continental US.

Who do you use for shipping?

We are proud to offer FedEx shipping.

Why did I only receive part of my order?

First thing we suggest is to check your tracking number here If that hasn’t answered your question, please call us at 866-821-0525. Depending on the size and weight of your tires, we may have to ship them as single units or in bundles. Although all of your tires leave our facility ship at the same time, they don’t always show up at the same time.

RETURNS / REFUNDS / WARRANTY

What happens if I need to return a tire?

Please see our returns and warranty section

This isn’t what I ordered?

If you have received an incorrect order please call us at 866-821-0525

What should I do if my tires are damaged?

If your tires arrived damaged, please call us at 866-821-0525

What warranty do my tires have?

Warranties are provided by the manufacturer and are listed in more detail on their websites:

PAYMENT / ORDERING / SPECIALS

How can I pay for my order?

We accept: American Express, MasterCard, Visa, Discover & PayPal.



What are your business hours? Toll Free #?

We are available Monday – Friday 9am to 5pm EST 866-821-0525

Do you have any coupons or discounts available?

All current discounts, offers and rebates would show on our Offers page

Do you sell any of my personal information?

Order with confidence. We NEVER sell your information and promise not to bombard you with emails.
Privacy Policy

PARTNERSHIP INQUIRIES

How can I sell my tires on this website?

If you are a tire distributor or retailer and would like to participate in the fast-growing online market for tire sales, become a OneClickTires qualified partner. Send us an email at info@OneClickTires.com. Thanks. (Include your phone number too.)

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